Sephora Services Lead

Sephora, a leading beauty retailer, is part of the Selective Distribution business group. Renowned for its unparalleled selection of cosmetics and skincare products, Sephora is committed to fostering a dynamic and inclusive work environment. As a subsidiary of LVMH, Sephora benefits from the resources and prestige of a global luxury conglomerate, offering employees unique opportunities for growth and development within the industry.

1. Support all departments on the sales floor, including Colour, Skincare, Sephora Collection, and Fragrance.
2. Ensure team members execute Sephora’s selling model to provide outstanding client service.
3. Monitor and optimize store sales performance and departmental goals.
4. Maintain visual merchandising standards and execute updates as needed.
5. Act as Manager on Duty, engaging with clients and staff to enhance the shopping experience.
6. Demonstrate entrepreneurial spirit by understanding business opportunities and adjusting staffing levels.
7. Participate in the interviewing process to support talent acquisition.
8. Promote employee engagement by exemplifying Sephora's core values.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Strong client service skills
2. Ability to influence peers and provide constructive feedback
3. Effective time management
4. Problem-solving abilities

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

The compensation ranges between CAD$22.85 - CAD$28.55, depending on qualifications and experience.

Comprehensive medical and dental benefits, paid vacation, competitive bonus structure, and extensive training programs.

Sephora is dedicated to creating a vibrant and supportive workplace culture, emphasizing innovation, expertise, and respect for all. Employees are encouraged to pursue professional growth and work-life balance, contributing to a collaborative and dynamic team environment.