Sephora Services Lead

West Vancouver • Canada

Wednesday, February 12, 2025

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace where innovation and creativity are encouraged. Employees are empowered to deliver exceptional client experiences and contribute to the brand's continued success.

1. Support all departments on the sales floor, including Colour, Skincare, Sephora Collection, and Fragrance.
2. Ensure Beauty Advisors execute Sephora’s selling model and deliver outstanding client service.
3. Monitor store sales performance and align team members with sales goals.
4. Maintain visual merchandising standards and execute animations and updates.
5. Act as Manager on Duty, engaging with clients and staff on the sales floor.
6. Demonstrate entrepreneurial spirit by understanding sales performance and business opportunities.
7. Participate in the interviewing process for new team members.
8. Foster employee engagement by embodying Sephora's values.

1. One to three years of experience in a similar role or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.

1. Strong client service skills.
2. Effective time management and problem-solving abilities.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges from CAD$22.40 to CAD$26.35 per hour, depending on qualifications and experience.

Comprehensive medical and dental benefits, paid vacation, and a competitive bonus structure.

Sephora prides itself on a culture of passion for client service, innovation, and teamwork. The company values work-life balance and respect for all, creating an environment where employees can thrive and grow professionally.