Sephora Services Lead
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages creativity and innovation. With a focus on professional development and a passion for client service, Sephora offers employees the opportunity to work with some of the most talented individuals in the industry.
- Support all departments on the sales floor, including Colour, Skincare, Sephora Collection, and Fragrance.
- Ensure team members execute Sephora’s selling model and provide outstanding client service.
- Monitor store sales performance and align team members with goals.
- Support Operations team in maintaining merchandising standards and executing visual updates.
- Act as Manager on Duty, engaging with clients and staff on the sales floor.
- Demonstrate understanding of store sales performance and business opportunities.
- Adjust staffing levels to meet client expectations.
- Participate in the interviewing process for new team members.
- Promote Sephora values such as Passion for Client Service, Innovation, and Teamwork.
- One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- Ability to influence peers and provide feedback.
- Strong client service skills.
- Effective time management and problem-solving skills.
Minimum of 3 years in a similar role or equivalent internal experience.
Sephora offers comprehensive medical and dental benefits, paid vacation, and a competitive bonus structure. Additionally, employees benefit from extensive training programs and personalized career development plans.
Sephora prides itself on a culture that values passion for client service, innovation, and respect for all. The company fosters a collaborative environment where teamwork and initiative are highly encouraged, and employees are supported in achieving a healthy work-life balance.


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