Sephora Services Lead

Quebec • Canada

Friday, April 4, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic work environment where creativity and diversity are celebrated. The company is dedicated to fostering talent and providing opportunities for professional growth within the beauty industry.

1. Support all areas of the sales floor, including color, skincare, fragrance, and Sephora Collection.
2. Ensure team members execute Sephora's sales model and deliver exceptional customer service.
3. Monitor store sales performance and opportunities, ensuring team alignment with company objectives.
4. Maintain visual merchandising standards and support operations team with merchandising concepts.
5. Act as the manager on duty, collaborating with team members and engaging with clients.
6. Demonstrate a strong understanding of store sales and business opportunities.
7. Participate in the interview process for team candidates as needed.
8. Ensure team engagement by embodying Sephora's values of customer passion, innovation, expertise, work-life balance, respect, teamwork, and initiative.

1. 1-3 years of experience in a similar role within a comparable sales volume environment or equivalent internal experience.

1. Proven ability to influence peers and provide feedback.
2. Strong customer service skills.
3. Effective time management and problem-solving abilities.

1-3 years of experience in a similar role within a comparable sales volume environment or equivalent internal experience.

Employees enjoy discounts, complimentary products, and exclusive brand events. Sephora invests heavily in training to develop personalized career plans, supporting professional goals.

Sephora's workplace culture thrives on collaboration and innovation, with a focus on empowering employees through education and development. The company values diversity and encourages a balance between professional and personal life, fostering a respectful and inclusive environment.