Sephora Services Lead

Montreal • Canada

Saturday, May 3, 2025

Sephora, a distinguished member of the LVMH Moët Hennessy Louis Vuitton family, is a global leader in the beauty retail industry, renowned for its curated selection of premium products and unparalleled customer service. As part of the LVMH conglomerate, Sephora benefits from the support and resources of a world-leading luxury goods group, enabling it to offer exceptional career opportunities and professional growth.

1. Support all areas of the sales floor, including color, skincare, fragrance, and Sephora Collection.
2. Ensure team members execute Sephora's sales model and deliver exceptional customer service.
3. Monitor store revenue and opportunities, ensuring team members meet objectives.
4. Maintain visual merchandising standards and support the operations team.
5. Act as the responsible service leader in the store, collaborating with team members and customers.
6. Demonstrate a strong understanding of store revenue and business opportunities.
7. Participate in the interview process for team candidates.
8. Foster team engagement and demonstrate Sephora's values.

1. 1 to 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

1. Proven ability to influence peers and provide feedback.
2. Strong customer service skills.
3. Effective time management and problem-solving skills.

1 to 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development is also provided.

Sephora fosters a dynamic and inclusive work environment, emphasizing passion for customers, innovation, expertise, work-life balance, respect for all, teamwork, and initiative.