Sephora Services Lead

Montreal • Canada

Thursday, February 13, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora is celebrated for fostering a dynamic and inclusive work environment where creativity and collaboration thrive. The brand is dedicated to empowering its employees through continuous learning and development opportunities, ensuring a rewarding career path within the expansive LVMH family.

1. Support all departments on the sales floor, including Colour, Skincare, Sephora Collection, and Fragrance.
2. Ensure all Beauty Advisors execute Sephora’s selling model and deliver exceptional client service.
3. Monitor store sales performance and align team members with sales goals.
4. Maintain visual merchandising standards and execute updates and animations.
5. Act as Manager on Duty, engaging with clients and staff to enhance the shopping experience.
6. Demonstrate entrepreneurial spirit by understanding sales performance and adjusting staffing to meet client needs.
7. Participate in the interviewing process for new team members.
8. Foster employee engagement by embodying Sephora's values, including Passion for Client Service and Teamwork.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Ability to influence peers and provide constructive feedback.
2. Strong client service skills.
3. Effective time management and problem-solving abilities.

One to three years in a similar role within a comparable volume store or equivalent internal experience.

Comprehensive medical and dental benefits, paid vacation, and a competitive bonus structure. Extensive training and personalized career planning.

Sephora prides itself on a vibrant workplace culture that values passion, innovation, and respect for all. The company encourages teamwork and initiative, creating an environment where employees are motivated to excel and grow professionally.