Sephora

Services Lead

Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach to beauty retail, Sephora provides an engaging and personalized shopping experience for its customers.

1. Support all departments on the sales floor within a specific Sephora location.
2. Ensure all Beauty Advisors execute Sephora’s selling model and provide outstanding client service.
3. Be aware of the store’s sales performance and align team members with goals.
4. Support the Operations team by maintaining merchandising standards and executing updates.
5. Act as Manager on Duty and engage with clients and staff.
6. Demonstrate understanding of sales performance and business opportunities.
7. Participate in the interviewing process for the team.
8. Demonstrate Sephora values such as Passion for Client Service, Innovation, and Teamwork.

1. One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Ability to influence peers and provide feedback.
2. Strong client service skills.
3. Effective time management and problem-solving skills.

One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

Comprehensive medical and dental benefits, paid vacation, and competitive bonus structure.

Sephora values a culture of innovation, expertise, work-life balance, respect for all, teamwork, and initiative. The workplace is dynamic and supportive, located in Montreal, Canada.