Sephora Services Lead

Sephora is a leading global beauty retailer, offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on personalized service and expert advice.

1. Support all departments on the sales floor within a specific Sephora location.
2. Ensure all team members execute Sephora’s selling model and provide outstanding client service.
3. Be aware of the store’s sales performance and align team members with goals.
4. Support the Operations team by maintaining merchandising standards and executing updates.
5. Act as Manager on Duty, engaging with clients and staff.
6. Demonstrate understanding of sales performance and business opportunities.
7. Participate in the interviewing process for new team members.
8. Demonstrate Sephora values such as Passion for Client Service, Innovation, and Teamwork.

1. One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Ability to influence peers and provide feedback.
2. Strong client service skills.
3. Effective time management and problem-solving skills.

One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

Comprehensive medical and dental benefits, paid vacation, and competitive bonus structure.

Sephora values a work environment that emphasizes Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative. The store is located in Edmonton, Canada.