Sephora Services Lead

Sephora is a leading global beauty retailer offering a wide range of products including cosmetics, skincare, and fragrance. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on client service and expertise.

1. Support all departments on the sales floor within a specific Sephora location.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Monitor store’s sales performance and align team members with goals.
4. Support Operations team by maintaining merchandising standards and executing updates.
5. Act as Manager on Duty, engaging with clients and staff.
6. Demonstrate understanding of sales performance and business opportunities.
7. Participate in the interviewing process for new team members.
8. Promote Sephora values such as Passion for Client Service, Innovation, and Teamwork.

1. One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Ability to influence peers and provide feedback.
2. Strong client service skills.
3. Effective time management and problem-solving skills.

One to three years in a similar role at a similar volume store or equivalent internal experience.

Comprehensive medical and dental benefits, paid vacation, competitive bonus structure.

Sephora fosters a collaborative and innovative work environment, emphasizing client service and professional development. Located in Chatham-Kent, the store offers a vibrant and engaging atmosphere.