Sephora Services Lead

Charlottetown • Canada

Friday, March 28, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its prestigious brands and commitment to luxury. As an employer, Sephora offers a dynamic and inclusive work environment, fostering innovation and excellence in the beauty industry.

1. Support all departments on the sales floor, including Colour, Skincare, Sephora Collection, and Fragrance.
2. Ensure team members execute Sephora’s selling model and provide exceptional client service.
3. Monitor store sales performance and align team members with sales goals.
4. Support Operations team in maintaining merchandising standards and executing visual updates.
5. Act as Manager on Duty, engaging with clients and staff to enhance the in-store experience.
6. Demonstrate an understanding of sales performance and business opportunities, adjusting staffing as needed.
7. Participate in the interviewing process for new team members.
8. Promote Sephora values such as Passion for Client Service, Innovation, and Teamwork.

1. One to three years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Ability to influence peers and provide constructive feedback.
2. Strong client service skills.
3. Effective time management and problem-solving abilities.

One to three years of experience in a similar role at a comparable volume store or equivalent internal experience is required.

Comprehensive medical and dental benefits, paid vacation, and a competitive bonus structure.

Sephora prides itself on a culture of inclusivity and innovation, where employees are encouraged to express their creativity and passion for beauty. The company invests heavily in training and development, ensuring that team members have the resources they need to succeed and grow within the organization.