Sephora Services Lead
Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division. Known for its innovative approach to beauty, Sephora offers a wide range of products from prestigious brands, including its own Sephora Collection. As an employer, Sephora is committed to fostering a dynamic and inclusive environment where employees can thrive and develop their careers.
- Support all departments on the sales floor, including Colour, Skincare, Sephora Collection, and Fragrance.
- Ensure team members execute Sephora’s selling model and deliver exceptional client service.
- Monitor and align the store’s sales performance with company objectives.
- Maintain visual merchandising standards and execute animations and updates.
- Act as Manager on Duty, engaging with clients and staff on the sales floor.
- Demonstrate entrepreneurial spirit by understanding sales performance and business opportunities.
- Adjust staffing levels to meet client expectations.
- Participate in the interviewing process for new team members.
- Promote employee engagement by embodying Sephora's values.
- 1 to 3 years of experience in a similar role or equivalent internal experience.
- Strong ability to influence peers and provide feedback.
- Excellent client service skills.
- Effective time management and problem-solving abilities.
Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.
Comprehensive medical and dental benefits, paid vacation, and a competitive bonus structure. Sephora invests in training for store associates, offering product knowledge and personalized career planning.
Sephora prides itself on a culture of innovation, expertise, and respect for all. The company values teamwork, initiative, and a passion for client service, ensuring a supportive and engaging work environment.


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