Sephora Senior Manager, Omni Convenience and Partnerships

Toronto • Canada

Tuesday, November 11, 2025

Sephora Canada, a part of the prestigious LVMH (Louis Vuitton Moët Hennessy) group, is renowned for its commitment to beauty, diversity, and inclusivity. As an employer, Sephora Canada offers a dynamic workplace where innovation and creativity are at the forefront, providing employees with opportunities to grow within a global luxury brand network.

1. Lead the Canada omni-business for Same Day Delivery, Buy Online Pickup in Store, Auto-Replen, and Marketplaces.
2. Manage Canadian partnerships with same day delivery and marketplace vendors, including data analysis and reporting.
3. Evaluate the omni business weekly and monthly to generate insights and create action plans.
4. Represent the Canada Digital Omni Experience and collaborate with cross-functional teams.
5. Build project plans and business cases for new launch experiences.
6. Create and execute the holiday omni fulfillment plan using client data and competitive insights.
7. Identify key seasonal moments with Marketing to amplify fulfillment marketing.
8. Leverage data and client insights to recommend new initiatives.
9. Identify local opportunities to increase Sephora Canada's reach.
10. Follow up on the gift cards business and share recommendations.

1. 7+ years of experience in retail business, management consulting, or a strategic operational role.
2. Ability to work through ambiguity and simplify complex situations.
3. Experience or strong interest in the digital/retail space, particularly in the Canadian market.
4. Strong strategic thinking, analytical, and problem-solving skills.
5. Excellent communication skills, both oral and written.
6. Proficiency in PowerPoint and Excel.

1. Strategic thinking
2. Analytical skills
3. Problem-solving
4. Organizational planning
5. Communication skills
6. Data analysis
7. Project management

7+ years in retail business, management consulting, or a similar strategic and operational role, preferably within a retailer or consumer brand.

B.A. or B.S. degree

Sephora Canada offers a comprehensive compensation package, including competitive salary, bonus potential, RRSP matching, healthcare plans, and a 30% discount on merchandise/services. Additional benefits include a hybrid work schedule, vacation and flex days, and access to the global LVMH community for career opportunities.

Sephora Canada fosters a culture of inclusivity, diversity, and empowerment. Employees are encouraged to innovate and collaborate, with a strong emphasis on personal and professional growth. The company is committed to creating an environment where everyone can belong and thrive, reflecting the diverse communities it serves.