Sephora Senior Manager, Market Research and Consumer Insights

San Francisco • USA

Friday, October 10, 2025

Sephora, a distinguished leader in the beauty retail sector, operates under the esteemed LVMH conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters an environment where creativity and diversity are celebrated, empowering employees to excel and redefine the future of beauty.

1. Develop and implement foresight practices within the market research and consumer insights team.
2. Conduct both qualitative and quantitative primary market research, including focus groups, surveys, and ethnographies.
3. Oversee foundational tracking research programs such as Brand Equity and Brand Health.
4. Synthesize short-term and long-term insights from various research studies and macro trends.
5. Collaborate cross-functionally to integrate disparate data sets and present comprehensive insights.
6. Manage research operations including survey calendars, vendor coordination, and qualitative fieldwork logistics.
7. Present insights to senior audiences, tailoring communication to different stakeholders.
8. Build and maintain relationships to enhance research impact and business strategies.

1. 6+ years of relevant experience in market research and consumer insights, with at least 3 years in a supplier or agency setting.
2. Exposure to Retail, FMCG, CPG, and/or Beauty industries.
3. Expertise in both quantitative and qualitative research methods.

1. Proficiency in statistical software such as SPSS, R, or STATA.
2. Strong analytical and creative thinking abilities.
3. Excellent communication and storytelling skills.
4. Ability to manage projects independently and handle ambiguity.

A minimum of 6 years in market research and consumer insights, preferably with experience in large-scale engagements and diverse industry topics.

Bachelor's degree in Marketing, Business, Statistics, or a related field.

The annual base salary ranges from $151,810 to $169,670, with potential bonuses based on performance and qualifications.

Comprehensive health, dental, and vision plans; 401(k) plan; paid time off; employee discounts; life and disability insurance; flexible spending accounts; and an employee referral bonus program.

Sephora's workplace culture is characterized by innovation, inclusivity, and a commitment to excellence. As part of the LVMH family, Sephora encourages creativity and personal growth, fostering an environment where employees can thrive and contribute to the reimagining of beauty.