Sephora Senior Director of Online Merchandising

Toronto • Canada

Thursday, October 9, 2025

Sephora, a distinguished member of the LVMH (Louis Vuitton Moët Hennessy) group, is renowned for its commitment to innovation and excellence in the beauty industry. As a leader in the luxury retail sector, Sephora offers an inspiring work environment where creativity and diversity are celebrated. Employees are part of a global community with vast opportunities for career advancement within the prestigious LVMH conglomerate.

1. Develop and implement the Canadian online merchandising strategy to drive growth and differentiation.
2. Collaborate with brand partners to create short- and long-term growth plans for the online business.
3. Serve as a strategic advisor to the brick & mortar merchandising team to ensure cohesive strategies.
4. Leverage online performance data to provide actionable insights and optimize brand performance.
5. Establish financial sales objectives and analyze online business performance using reporting tools.
6. Lead cross-functional strategic projects and collaborate with the Inventory team for forecasting.
7. Mentor and develop a high-performing online merchandising team, fostering innovation and collaboration.
8. Drive marketing strategies for key product launches and optimize site and email merchandising.
9. Ensure strategic product placement across digital platforms and enhance user experience.

1. Minimum 5 years of digital experience in a management role within a top-tier retail environment.
2. Demonstrated expertise in e-commerce, particularly in e-retail or direct-to-consumer models.
3. Proven track record in managing and nurturing multiple brands with a passion for beauty products.

1. Strong business acumen and strategic planning capabilities.
2. Exceptional leadership and team development skills.
3. Proficient in data analysis and decision-making.
4. Ability to build collaborative relationships across organizational boundaries.
5. Creative problem-solving and change management expertise.

A minimum of 5 years in digital management roles within specialty retail or department store environments, with a focus on e-commerce.

Sephora offers a comprehensive benefits package including flexible options tailored to individual needs, access to the Well-Being@Sephora program, Employee Assistance Program services, and generous time-off policies. Employees enjoy product gifts, discounts, and the opportunity to support charitable causes through the Gift of Giving Program.

Sephora fosters a unique culture of passion and inspiration, emphasizing inclusivity, diversity, and representation. The company is committed to creating an environment where every individual can thrive and build a rewarding career. Sephora values innovation, collaboration, and continuous improvement, ensuring a supportive and dynamic workplace.