Sephora Senior Beauty Advisor

Foshan • China

Wednesday, December 3, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, a global leader in luxury goods. As an employer, Sephora is renowned for its commitment to innovation, diversity, and excellence in customer service, providing a dynamic and rewarding workplace for its employees.

1. Oversee floor management and ensure high-quality customer service to provide an optimal shopping experience.
2. Drive store KPI metrics and assist in achieving sales targets.
3. Motivate and manage store staff, addressing customer complaints effectively.
4. Understand and achieve personal daily, weekly, and monthly sales goals and other KPIs.
5. Assist beauty advisors in providing consultation services and recommending suitable products.
6. Supervise merchandise display management, ensuring product availability and cleanliness.
7. Manage inventory processes, including receiving, returns, stock transfers, and audits.
8. Ensure compliance with store service standards, including membership binding and beauty services.
9. Act as floor manager, maintaining store management quality and enhancing customer experience.
10. Support Store Manager and Assistant Store Manager in implementing daily sales strategies and motivating staff.
11. Maintain a clean and safe store environment.
12. Assist in external communications, including handling inspections and liaising with local authorities.
13. Handle daily operational incidents to ensure smooth store operations.
14. Perform tasks related to store operations as assigned by superiors or store manager.
15. Participate in company or departmental projects.
16. Adhere to company policies, including employee handbook and standard operating procedures.

1. Strong communication and coordination skills with the ability to plan work effectively.
2. Detail-oriented with a strong focus on customer service.
3. Potential for management and a spirit of teamwork, eager to learn and share.
4. Willingness to transfer between different stores within the same city as per operational needs.
5. Punctual attendance as per store manager's scheduling.
6. Experience in store support is preferred.
7. Completion of Sephora University basic management course and exam.
8. At least six months of experience in an EBA position to apply for an SBA role.
9. Recent performance reviews with at least one VG rating and no ME.
10. No customer complaints or disciplinary warnings in the past six months.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in sales and customer service techniques.
4. Ability to lead and motivate a team.
5. Detail-oriented with strong problem-solving skills.

At least six months of experience in a similar role within the beauty retail industry is required.

Secondary school diploma or higher.

Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Sephora fosters a culture of inclusivity, innovation, and excellence, encouraging employees to thrive in a collaborative and dynamic environment. The company values diversity and is committed to creating a supportive workplace where everyone can contribute to their fullest potential.