Sephora Senior Beauty Advisor
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Renowned for its curated selection of beauty products, Sephora offers an unparalleled shopping experience and fosters a dynamic work environment where innovation and creativity are highly valued.
- Manage the sales floor, ensuring high-quality customer service and an optimal shopping experience.
- Drive store KPIs and assist in achieving sales targets.
- Supervise product displays and ensure inventory is well-stocked and organized.
- Monitor staff appearance, scheduling, and attendance.
- Create a welcoming shopping environment and handle customer complaints effectively.
- Act as Floor Manager, overseeing floor operations and enhancing customer experience.
- Support store management in implementing sales strategies and motivating staff.
- Maintain a clean and safe store environment.
- Assist with external communications, including liaising with landlords and local authorities.
- Handle daily operational issues to ensure smooth store operations.
- Strong communication and coordination skills.
- Detail-oriented with a focus on customer service.
- Potential for management and a collaborative team spirit.
- Willingness to relocate within the city as required.
- Punctuality and adherence to shift schedules.
- Experience in store support is preferred.
- Minimum of a vocational diploma or equivalent.
- Excellent customer service and sales skills.
- Ability to manage and motivate a team.
- Proficiency in inventory management.
- Strong problem-solving abilities.
- Ability to work under pressure and handle complaints.
At least 6 months of experience in a similar role within the beauty industry is required.
Vocational diploma or higher.
Opportunities for career advancement and professional development through Sephora's training programs.
Sephora fosters a vibrant and inclusive culture that encourages creativity and innovation. Employees are empowered to take initiative and contribute to the brand's success, with a strong emphasis on teamwork and personal growth.

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