Sephora Senior Beauty Advisor

Dongguan • China

Tuesday, December 2, 2025

Sephora, a distinguished brand under the LVMH conglomerate, is renowned for its innovative approach to beauty retail. As a leader in the luxury beauty sector, Sephora offers a dynamic and inclusive workplace, fostering creativity and excellence among its employees. With a commitment to providing unparalleled customer experiences, Sephora continues to set the standard in beauty retail across the globe.

1. Manage and supervise the sales floor to ensure optimal customer service and satisfaction.
2. Drive store KPI metrics and assist in achieving sales targets.
3. Motivate and guide store employees to enhance performance and customer engagement.
4. Oversee product display management to ensure cleanliness and completeness of merchandise.
5. Supervise inventory management, ensuring accurate stock levels and compliance with audit standards.
6. Monitor staff appearance, scheduling, and attendance.
7. Create a welcoming shopping environment to ensure customer satisfaction.
8. Ensure completion of all service-related store metrics, including membership binding and beauty services.
9. Act as floor manager, maintaining operational quality and enhancing customer shopping experiences.
10. Collaborate with Store Manager and Assistant Store Manager to implement daily sales strategies and motivate staff.
11. Maintain a clean and safe store environment.
12. Assist in external communications, including interactions with landlords and local authorities.
13. Handle daily store incidents to ensure smooth operations.

1. Strong communication and coordination skills with the ability to plan effectively.
2. Attention to detail and a strong focus on customer service.
3. Demonstrated management potential and team spirit, with a willingness to learn and share knowledge.
4. Flexibility to transfer between stores within the same city as per operational needs.
5. Punctuality and adherence to shift schedules as arranged by the store manager.
6. Experience in store support is preferred.
7. Completion of Sephora University basic management courses and exams.

1. Excellent customer service and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in inventory and display management.
4. Ability to handle customer complaints and resolve conflicts.
5. Leadership and team management capabilities.

At least 6 months of experience in an EBA role is required to apply for the SBA position.

Secondary education or above.

Opportunities for career advancement through Sephora's structured training programs and internal promotions.

Sephora promotes a vibrant and inclusive culture that values diversity and encourages innovation. The company is committed to employee development and offers a supportive environment where creativity and collaboration are highly valued.