Sephora Senior Beauty Advisor

Auckland • New Zealand

Wednesday, August 6, 2025

Sephora, a distinguished name in the beauty retail industry, is part of the esteemed LVMH Group, a global leader in luxury goods. Known for its innovative approach to beauty and commitment to excellence, Sephora offers a dynamic work environment where creativity and passion are celebrated. As an employer, Sephora is dedicated to fostering talent and encouraging professional growth within its expansive network.

1. Provide day-to-day supervisory oversight of store operations.
2. Collaborate closely with fellow supervisors, the Assistant Store Manager, and the Store Manager.
3. Achieve store KPIs and deliver an exceptional client experience.
4. Act as an extension of the store management team to manage team performance through regular coaching and feedback.
5. Promote high levels of customer service and recommend suitable products based on comprehensive client needs assessment.
6. Serve as an escalation point for client and cast member matters, making confident store operation decisions during core hours.
7. Conduct team briefings and support the Store Manager and Assistant Store Manager in achieving store KPIs and targets.
8. Work on a rostered basis, including weekends, early starts, and late finishes.

1. Previous management experience in a fast-paced, high-volume retail sales environment.
2. Strong emotional intelligence and communication skills.
3. Ability to influence team members at all levels by leading by example.
4. Proven history of exceeding sales targets and KPIs.
5. Proficiency in using the Microsoft Office Suite.

1. Leadership and team management
2. Customer service excellence
3. Sales and KPI achievement
4. Problem-solving and decision-making
5. Effective communication
6. Emotional intelligence

Minimum of 3 years in a management role within a fast-paced, high-volume retail sales environment.

Employees will enjoy access to gratis products and store discounts, comprehensive training programs, and personalized career development plans through Sephora University Digital and interactions with influential guest speakers.

Sephora's culture is defined by innovation, creativity, and a commitment to reimagining the future of beauty. As part of the LVMH luxury brand, Sephora offers a global reach and impact, fostering an environment where team members are empowered to be their best selves. The company values diversity and encourages employees to unleash their creativity, learn, and evolve.