Sephora Sales Consultant
Sephora, a distinguished brand under the LVMH conglomerate, is renowned for its curated selection of luxury beauty products. As an employer, Sephora is committed to fostering an environment that champions innovation, diversity, and professional growth, offering employees a dynamic platform to excel in the luxury retail industry.
- Greet and engage all customers with enthusiasm upon store entry.
- Provide specialized and courteous service to customers.
- Identify customer needs through effective probing and suggest suitable products.
- Convey product knowledge to customers.
- Participate as a productive and motivated member of the store team.
- Assist in identifying opportunities for store improvements and potential solutions.
- Contribute to a pleasant and organized work environment.
- Perform services as needed.
- Pursue specialized knowledge in the area of expertise.
- Keep abreast of market trends.
- Adhere to the LVMH code of ethics and conduct.
- Maintain Sephora's product, service, and event presentation standards.
- Ensure store cleanliness, maintenance, and organization standards are met.
- Execute and comply with all Sephora policies and procedures.
- Strive to be a reference in the assigned area.
- Participate in stock control and quality assurance.
- Complete all delegated tasks promptly and accurately.
- Maintain store security standards.
- Monitor competitor activities.
- Be aware of special store events.
- Participate in programs to reduce merchandise loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Designated consultants should have knowledge of cashier functions.
- Ensure confidentiality of information.
- Complete all My Sephora Learning trainings.
- Actively seek additional training when necessary.
- Assist in training new consultants.
- Desirable retail experience.
- Desirable experience in beauty.
- Customer service, communication, and organizational skills.
- Logical reasoning.
Desirable experience in retail and beauty sectors.
High school diploma or equivalent; desirable knowledge of a foreign language.
Sephora offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.
Sephora prides itself on a vibrant and inclusive workplace culture that encourages creativity, collaboration, and a commitment to excellence. Employees are empowered to innovate and contribute to the brand's success.


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