Sephora Sales Consultant

Uberlândia • Brazil

Monday, May 26, 2025

Sephora, a distinguished name in the luxury beauty retail sector, operates under the prestigious LVMH conglomerate. Renowned for its curated selection of high-end beauty products, Sephora is committed to delivering exceptional customer experiences and fostering a dynamic work environment.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and expert customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying store improvement opportunities and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as required.
9. Pursue specialized knowledge in the field.
10. Stay informed on market trends.
11. Adhere to LVMH's code of ethics and conduct.
12. Maintain Sephora's product, service, and event presentation concepts.
13. Ensure cleanliness, maintenance, and organization of the store.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store safety standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce stock loss.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Ensure confidentiality of information.
24. Complete all My Sephora Learning trainings.
25. Actively seek additional training when necessary.
26. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable experience in retail.
3. Desirable experience in beauty industry.
4. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Ability to operate point of sale systems.
5. Ability to handle and apply products on clients.
6. Commitment and proactivity.
7. Customer focus.
8. Teamwork.
9. Work ethics aligned with Sephora values.
10. Result/action orientation.
11. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for professional growth and development, along with access to exclusive training programs.

Sephora fosters a vibrant and inclusive workplace culture that values teamwork, innovation, and a commitment to excellence. Employees are encouraged to embrace creativity and contribute to the brand's legacy of luxury and quality.