Sephora Sales Consultant

Uberlândia Brazil

Thursday, January 30, 2025

Sephora, a distinguished name in the realm of luxury beauty retail, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and individuality are celebrated, fostering a culture of growth and development.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to clients.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in one's area of expertise.
11. Stay abreast of market trends.
12. Adhere to the LVMH group's code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation concepts at all times.
14. Ensure cleanliness, maintenance, and organization standards of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cash register functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. Desirable experience in retail.
2. Desirable experience in beauty.

1. Customer service, communication, and organization.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent; knowledge of a foreign language is desirable.

Sephora offers a comprehensive benefits package, including opportunities for professional development and advancement within the company.

Sephora fosters a vibrant and inclusive workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality while working towards common goals, supported by a strong ethical framework and a commitment to excellence.