SephoraSales Consultant
Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience and a diverse range of products from both established and emerging brands.
- Greet and enthusiastically assist all customers entering the store.
- Provide friendly and specialized customer service.
- Identify customer needs and suggest appropriate products.
- Convey product knowledge to customers.
- Participate as a productive and motivated team member.
- Assist in identifying opportunities for store improvements.
- Contribute to a pleasant and organized work environment.
- Maintain Sephora's product, service, and event presentation standards.
- Execute and comply with all Sephora policies and procedures.
- Participate in stock control and quality assurance.
- Complete delegated tasks promptly and accurately.
- Maintain store safety standards.
- Be aware of competitor activities.
- Participate in programs to reduce merchandise loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Ensure confidentiality of information.
- Complete all My Sephora Learning trainings.
- Assist in training new consultants.
- High school diploma or equivalent.
- Desirable knowledge of a foreign language.
- Customer service, communication, and organization.
- Logical reasoning.
- Committed and proactive profile.
- Customer focus.
- Teamwork.
- Work ethics and values aligned with Sephora.
- Results/action-oriented.
- Willingness to learn.
Desirable experience in retail and beauty.
High school diploma or equivalent.
Sephora fosters a dynamic and inclusive work environment, encouraging creativity and innovation. The company values teamwork, customer focus, and continuous learning, aligning with its commitment to providing exceptional service and a unique shopping experience.
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