Sephora Sales Consultant

Uberlândia • Brazil

Friday, December 27, 2024

Sephora, a distinguished brand under the LVMH conglomerate, is renowned for its curated selection of beauty products and exceptional customer service. As part of the world's leading luxury goods group, Sephora offers a dynamic and innovative work environment, fostering professional growth and excellence in the beauty retail industry.

1. Greet and enthusiastically attend to all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed on market trends.
12. Adhere to the LVMH Group's code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.

Sephora fosters a collaborative and innovative workplace culture, emphasizing customer focus, teamwork, and continuous learning. The brand values ethical work practices and alignment with its core values, encouraging a proactive and committed employee profile.