Sephora Sales Consultant

Sephora, a leading beauty retailer and part of the prestigious LVMH group, is renowned for its innovative approach to beauty and its commitment to diversity and inclusion. With a global presence, Sephora empowers its teams to inspire customers and redefine the future of beauty. As part of the LVMH family, Sephora benefits from a wide reach and a significant global impact, fostering a culture of creativity and excellence.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying store improvement opportunities and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain Sephora's product, service, and event display concepts at all times.
9. Adhere to Sephora's policies and procedures.
10. Participate in stock control and quality assurance.
11. Ensure store safety standards are maintained.
12. Monitor competitor activities.
13. Engage in programs to reduce merchandise loss.
14. Assist in reducing company expenses without compromising service and presentation standards.
15. Complete all My Sephora Learning trainings.
16. Actively seek additional training when necessary.
17. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Commitment and proactivity.
4. Customer focus.
5. Teamwork.
6. Work ethics aligned with Sephora's values.
7. Results/action orientation.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for personal and professional growth. Employees benefit from personalized career development plans and are surrounded by talented leaders and teams. The company fosters a culture of innovation, creativity, and inclusivity, encouraging employees to be their authentic selves.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and is committed to creating an inclusive environment for all employees. The company encourages creativity and innovation, with a global team united by the goal of reimagining the future of beauty.