Sephora Sales Consultant

Sephora, a distinguished member of the LVMH group, stands as a global leader in the beauty retail sector, renowned for its innovative approach and expansive reach across 35 markets and 3,000 stores worldwide. As an employer, Sephora is committed to fostering a diverse and inclusive workplace where creativity and individuality are celebrated. The brand invests significantly in the development and growth of its employees, offering personalized career advancement opportunities.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as required.
9. Seek specialized knowledge in the area of expertise.
10. Stay updated with market trends.
11. Adhere to LVMH's code of ethics and conduct.
12. Maintain Sephora's product, service, and event presentation concepts at all times.
13. Ensure cleanliness, maintenance, and organization of the store.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store safety standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce merchandise loss.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Designated consultants should be knowledgeable about cashier functions.
24. Ensure confidentiality of information.
25. Complete all My Sephora Learning trainings.
26. Actively seek additional training when necessary.
27. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Operate point of sale, if qualified.
5. Handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable customer service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, personalized career development plans, and a commitment to diversity and inclusion.

Sephora's culture is characterized by its innovative spirit and commitment to reimagining the future of beauty. As part of the LVMH family, Sephora promotes a disruptive and creative environment where employees are encouraged to be themselves and contribute to the brand's global impact.