Sephora Sales Consultant

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Renowned for its curated selection of prestigious beauty products, Sephora offers a dynamic and innovative work environment that encourages creativity and excellence.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the contributions of colleagues.
8. Contribute to a pleasant and organized work environment.
9. Perform services as needed.
10. Pursue specialized knowledge in the area of expertise.
11. Stay updated on market trends.
12. Adhere to LVMH's code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer-focused.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Comprehensive training and development opportunities, a collaborative work environment, and potential career advancement within the LVMH group.

Sephora fosters a vibrant and inclusive culture that values diversity, creativity, and innovation. Employees are encouraged to express their individuality while working collaboratively towards shared goals. The company is committed to ethical practices and professional growth, providing a supportive environment for personal and career development.