Sephora Sales Consultant

Sephora, a leading beauty retailer and part of the esteemed LVMH conglomerate, is renowned for its commitment to innovation and excellence in the beauty industry. As an employer, Sephora inspires its employees to become the best versions of themselves, fostering an environment that values diversity and celebrates individuality.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as necessary.
9. Pursue specialized knowledge in the area of expertise.
10. Stay informed about market trends.
11. Adhere to the LVMH Group's code of ethics and conduct.
12. Maintain Sephora's product, service, and event presentation standards at all times.
13. Ensure store cleanliness, maintenance, and organization standards are met.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store security standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce stock loss.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Designated consultants should be knowledgeable about cashier functions.
24. Ensure confidentiality of information.
25. Complete all My Sephora Learning trainings.
26. Actively seek additional training when necessary.
27. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethic and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams. Employees benefit from personalized career development plans and continuous learning opportunities. As part of the LVMH family, Sephora provides a global impact and encourages creativity and innovation.

Sephora fosters a culture of inclusivity, creativity, and innovation. As a leading beauty retailer, the company is committed to reimagining the future of beauty and encourages its employees to unleash their creativity and be their authentic selves. Sephora celebrates diversity and is dedicated to creating an inclusive environment for all employees.