Sephora Sales Consultant

São Paulo • Brazil

Thursday, July 3, 2025

Sephora, a leading beauty retailer and part of the prestigious LVMH group, is renowned for its innovative approach to beauty and its commitment to diversity and inclusion. With a global presence in 35 markets and over 3,000 stores, Sephora empowers its teams to inspire customers and redefine the future of beauty.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain store presentation according to Sephora's concepts and procedures.
9. Execute and adhere to all Sephora policies and procedures.
10. Strive to be a reference in the assigned area.
11. Participate in stock control and quality assurance.
12. Complete all delegated tasks promptly and accurately.
13. Maintain store safety standards.
14. Monitor competitor activities.
15. Be aware of special store events.
16. Participate in programs to reduce merchandise loss.
17. Assist in reducing company expenses without compromising service and presentation standards.
18. Ensure confidentiality of information.
19. Complete all My Sephora Learning trainings.
20. Actively seek additional training when necessary.
21. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate the point of sale system.
5. Product handling and application skills.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable service delivery.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for personal and professional growth. Employees benefit from personalized career development plans, continuous learning opportunities, and a culture that celebrates creativity and innovation.

Sephora fosters an inclusive and diverse workplace culture where creativity is encouraged, and employees are empowered to be their authentic selves. As part of the LVMH family, Sephora's reach is extensive, and its impact is global, uniting all team members in the mission to reimagine the future of beauty.