Sephora Sales Consultant

Sephora, a leading beauty retailer and part of the prestigious LVMH group, is renowned for its commitment to inspiring customers and empowering teams worldwide. With a presence in 35 markets and over 3,000 stores, Sephora is dedicated to reimagining the future of beauty by celebrating diversity and fostering an inclusive environment. As part of LVMH, Sephora benefits from a global reach and a culture of innovation.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide friendly and expert service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for improvement within the store and propose solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as necessary.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to LVMH's code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards at all times.
14. Ensure store cleanliness, maintenance, and organization standards.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for personal and professional growth, supported by personalized career development plans. Employees benefit from being part of a global leader in beauty retail, with access to innovative training and development programs.

Sephora fosters a culture of creativity, innovation, and inclusivity, encouraging employees to be themselves and contribute to a diverse and dynamic team. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, with a focus on empowering individuals and celebrating the extraordinary in everyone.