Sephora Sales Consultant

Sephora, a leader and pioneer in the luxury cosmetics retail sector, is globally recognized as a premier beauty retailer. As part of the esteemed LVMH group, Sephora offers unparalleled opportunities for growth and success through innovation, creativity, and dedication. Joining Sephora means becoming a key player in redefining the future of beauty while being part of a prestigious community.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as needed.
10. Pursue specialized knowledge in the area of expertise.
11. Keep abreast of market trends.
12. Adhere to the LVMH group's code of ethics and conduct.
13. Maintain Sephora's product, service, and event display concepts at all times.
14. Uphold store cleanliness, maintenance, and organization standards.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Engage in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cash register functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Minimum 3 years of experience, preferably in retail or beauty sectors.

High school diploma or equivalent.

Sephora offers an inclusive and respectful workplace with equal opportunities for all employees. The company celebrates diversity and is committed to fostering an environment where everyone can thrive.

Sephora prides itself on being a diverse and inclusive workplace, where creativity and innovation are at the forefront. The company values dedication to customers and offers a supportive environment for professional growth within the LVMH community.