Sephora Sales Consultant

São Paulo • Brazil

Thursday, June 26, 2025

Sephora, a distinguished member of the LVMH Group, is a global leader in the beauty retail industry. Renowned for its innovative approach and commitment to diversity, Sephora empowers its teams and inspires customers worldwide. With a presence in over 35 markets and 3,000 stores, Sephora is dedicated to reimagining the future of beauty by celebrating individuality and fostering a culture of inclusivity.

1. Greet and enthusiastically serve all customers entering the store.
2. Provide specialized and cordial customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying store improvement opportunities and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain store presentation according to Sephora's concepts and procedures.
9. Execute and comply with all Sephora policies and procedures.
10. Participate in stock control and quality assurance.
11. Ensure store safety standards are maintained.
12. Stay informed about competitor activities and special store events.
13. Participate in programs to reduce merchandise loss.
14. Assist in reducing company expenses without compromising service and presentation standards.
15. Complete all My Sephora Learning training programs and seek additional training as needed.
16. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Commitment and proactivity.
4. Customer focus.
5. Teamwork.
6. Work ethic aligned with Sephora's values.
7. Result/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for career development and personal growth. Employees benefit from personalized career plans and are encouraged to unleash their creativity and innovation.

Sephora fosters a culture of innovation and inclusivity, encouraging employees to express their individuality and creativity. As part of the LVMH family, Sephora is committed to reimagining the future of beauty and offers a supportive environment where diversity is celebrated and opportunities for growth are abundant.