Sephora Sales Consultant

São Paulo • Brazil

Monday, June 23, 2025

Sephora, a distinguished brand within the Selective Distribution sector, operates under the auspices of the prestigious LVMH Group. Renowned for its innovative approach to beauty retail, Sephora offers an unparalleled range of products and services, fostering a dynamic and inclusive work environment that encourages personal and professional growth.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as needed.
9. Pursue specialized knowledge in the area of expertise.
10. Stay abreast of market trends.
11. Adhere to the LVMH Group's code of ethics and conduct.
12. Maintain Sephora's product, service, and event presentation concepts at all times.
13. Ensure store cleanliness, maintenance, and organization standards are met.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store security standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce merchandise loss/shrinkage.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Designated consultants should be knowledgeable about cashier functions.
24. Ensure confidentiality of information.
25. Complete all My Sephora Learning trainings.
26. Actively seek additional training when necessary.
27. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Commitment and proactivity.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, fostering a supportive and rewarding work environment.

Sephora's workplace culture is characterized by a commitment to excellence, innovation, and inclusivity. Employees are encouraged to express their creativity and pursue continuous learning, all within a collaborative and vibrant setting.