Sephora Sales Consultant

São Paulo • Brazil

Tuesday, March 25, 2025

Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH group, renowned for its commitment to luxury and excellence. As an employer, Sephora offers a dynamic and inclusive work environment, fostering innovation and creativity in the world of cosmetics and skincare.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and expert service to clients.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Recognize and respect the contributions of colleagues.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH group code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards at all times.
14. Ensure store cleanliness, maintenance, and organization standards are met.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality management.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should have knowledge of cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for professional growth and development.

Sephora fosters a collaborative and innovative workplace culture, emphasizing customer focus, teamwork, and ethical values aligned with the luxury standards of the LVMH group.