Sephora Sales Consultant

São Paulo • Brazil

Monday, February 24, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where employees are encouraged to grow and develop their skills, contributing to the brand's global success.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as needed.
9. Seek specialized knowledge in the area of expertise.
10. Stay informed on market trends.
11. Adhere to LVMH's code of ethics and conduct.
12. Maintain Sephora's product, service, and event display concepts.
13. Ensure store cleanliness, maintenance, and organization standards.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store security standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce merchandise loss.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Designated consultants should be knowledgeable about cashier functions.
24. Ensure confidentiality of information.
25. Complete all My Sephora Learning trainings.
26. Actively seek additional training when necessary.
27. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Sephora fosters a vibrant and inclusive workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality while working towards common goals, supported by a strong commitment to ethical practices and continuous learning.