Sephora Sales Consultant

São Paulo • Brazil

Thursday, February 13, 2025

Sephora, a distinguished member of the LVMH family, is renowned for its innovative approach to beauty retail. As part of a global conglomerate, Sephora offers unparalleled opportunities for professional growth and development. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is committed to reimagining the future of beauty by celebrating diversity and fostering an inclusive environment.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide friendly and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain Sephora's product, service, and event presentation standards.
9. Execute and adhere to all Sephora policies and procedures.
10. Participate in stock control and quality assurance.
11. Complete all delegated tasks promptly and accurately.
12. Maintain store safety standards.
13. Stay informed about competitor activities and store events.
14. Engage in programs to reduce merchandise loss.
15. Assist in reducing company expenses without compromising service and presentation standards.
16. Ensure confidentiality of information.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate point of sale systems, if trained.
5. Ability to handle and apply products to customers.
6. Availability and flexibility.
7. Consistent and reliable service delivery.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, personalized career development plans, and a commitment to fostering an inclusive workplace. Employees are encouraged to unleash their creativity and continuously learn and grow.

Sephora prides itself on a culture of innovation and inclusivity, where creativity is encouraged, and diversity is celebrated. As part of the LVMH family, Sephora is dedicated to reimagining the future of beauty, driven by a shared passion among its 40,000 team members worldwide.