Sephora Sales Consultant

São Paulo • Brazil

Monday, February 10, 2025

Sephora, a leading brand in the beauty retail sector, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment, fostering professional growth and creativity within the luxury beauty industry.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain Sephora's product, service, and event presentation standards.
9. Execute and adhere to all Sephora policies and procedures.
10. Participate in stock control and quality assurance.
11. Ensure store safety standards are maintained.
12. Stay informed about competitor activities and store events.
13. Engage in programs to reduce merchandise loss.
14. Assist in cost reduction without compromising service and presentation standards.
15. Complete all My Sephora Learning trainings and seek additional training when necessary.
16. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Operate point of sale systems, if authorized.
5. Handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable service delivery.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for professional development and growth within the luxury beauty industry.

Sephora fosters an inclusive and collaborative culture, emphasizing teamwork, customer focus, and ethical conduct aligned with LVMH values. The brand encourages a proactive and results-oriented approach, providing ample opportunities for learning and career advancement.