Sephora Sales Consultant

São Paulo • Brazil

Friday, January 17, 2025

Sephora, a leading beauty retailer and part of the LVMH group, is renowned for its innovative approach to beauty and its commitment to diversity and inclusion. With a presence in over 35 markets and 3,000 stores worldwide, Sephora empowers its teams to inspire customers and redefine the future of beauty.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain store presentation according to Sephora's concepts and procedures.
9. Execute all Sephora policies and procedures.
10. Participate in inventory control and quality assurance.
11. Ensure store safety standards are maintained.
12. Stay informed about competitor activities and special store events.
13. Participate in loss prevention programs.
14. Assist in reducing company expenses without compromising service and presentation standards.
15. Complete all My Sephora Learning training programs and seek additional training as needed.
16. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Commitment and proactivity.
4. Customer focus.
5. Teamwork.
6. Work ethic aligned with Sephora's values.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, continuous learning and development opportunities, and a culture of innovation and creativity.

Sephora fosters a culture of innovation and inclusivity, encouraging creativity and personal growth. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, celebrating diversity, and providing equal opportunities for all employees.