Sephora Sales Consultant

Sephora is a leading beauty retailer and part of the LVMH family, known for its innovative approach to beauty. With a global presence in 35 markets and over 3,000 stores, Sephora is committed to reimagining the future of beauty. The company values diversity, creativity, and continuous learning, offering personalized career development plans for its employees.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide friendly and specialized customer service.
3. Identify customer needs and suggest products to meet those needs.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements.
7. Maintain store appearance according to Sephora's concepts and procedures.
8. Execute and adhere to all Sephora policies and procedures.
9. Participate in stock control and quality assurance.
10. Complete delegated tasks promptly and accurately.
11. Maintain store safety standards.
12. Stay informed about competitor activities.
13. Participate in programs to reduce merchandise loss.
14. Assist in reducing company expenses without compromising service and presentation standards.
15. Complete all My Sephora Learning trainings.
16. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty.

Surrounded by talented leaders and teams, continuous learning and development through personalized career plans.

Sephora fosters a diverse and inclusive workplace, encouraging creativity and innovation. The company is committed to providing equal opportunities for all employees and celebrates diversity.