Sephora Sales Consultant

Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach and commitment to customer service, Sephora provides a dynamic and engaging shopping experience.

1. Greet and enthusiastically assist all customers entering the store
2. Provide friendly and specialized customer service
3. Identify customer needs and suggest products to meet those needs
4. Convey product knowledge to customers
5. Participate as a productive and motivated team member
6. Assist in identifying opportunities for store improvements
7. Contribute to a pleasant and organized work environment
8. Maintain store presentation according to Sephora's standards
9. Execute and comply with all Sephora policies and procedures
10. Participate in stock control and quality assurance
11. Complete delegated tasks promptly and accurately
12. Ensure store safety standards
13. Be aware of competitor activities
14. Participate in programs to reduce merchandise loss
15. Assist in reducing company expenses without compromising service and presentation standards
16. Complete all My Sephora Learning trainings
17. Assist in training new consultants

1. High school diploma or equivalent
2. Desirable knowledge of a foreign language

1. Customer service
2. Communication
3. Organization
4. Logical reasoning
5. Committed and proactive
6. Customer-focused
7. Teamwork
8. Work ethics aligned with Sephora
9. Results/action-oriented
10. Willingness to learn

Desirable experience in retail and beauty.

High school diploma or equivalent; desirable knowledge of a foreign language.

Sephora fosters a collaborative and dynamic work environment, emphasizing customer service and product knowledge. Located in São Paulo, the store offers a vibrant and engaging atmosphere for both employees and customers.