Sephora Sales Consultant

São José do Rio Prêto • Brazil

Tuesday, May 13, 2025

Sephora, a distinguished brand within the LVMH conglomerate, is renowned for its expansive range of beauty products and exceptional customer service. As part of LVMH, Sephora is committed to excellence and innovation, offering employees a dynamic and enriching work environment that fosters professional growth and development.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the work of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as necessary.
10. Pursue specialized knowledge in the area of expertise.
11. Stay updated with market trends.
12. Adhere to LVMH's code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards at all times.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality management.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in the training of new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Operate the point of sale, if enabled.
5. Handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Employees benefit from a dynamic work environment, opportunities for professional growth, and being part of a globally recognized brand within the LVMH group.

Sephora fosters a collaborative and innovative workplace culture, emphasizing customer focus, teamwork, and ethical practices. Employees are encouraged to pursue learning and development, contributing to a vibrant and supportive environment.