Sephora Sales Consultant

São José do Rio Prêto • Brazil

Monday, March 10, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the esteemed LVMH Group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment that fosters growth and creativity.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Seek specialized knowledge in the area of expertise.
11. Monitor market trends.
12. Adhere to the LVMH Group's code of ethics and conduct.
13. Maintain Sephora's product, service, and event display concepts at all times.
14. Ensure store cleanliness, maintenance, and organization standards.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants must be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning training sessions.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora provides a dynamic work environment with opportunities for professional development and growth within the luxury beauty retail sector.

Sephora fosters a culture of inclusivity, innovation, and excellence, encouraging employees to embrace creativity and collaboration while adhering to the highest standards of ethical conduct.