Sephora Sales Consultant

São José do Rio Prêto • Brazil

Tuesday, December 17, 2024

Sephora, a distinguished name in the luxury beauty retail sector, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and passion for beauty are celebrated.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvement and suggest solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH group's code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards at all times.
14. Ensure store cleanliness, maintenance, and organization standards are met.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in inventory control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should have knowledge of cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Sephora fosters a vibrant and inclusive culture that encourages innovation, collaboration, and a passion for beauty. Employees are empowered to express their creativity and contribute to a dynamic team environment.