Sephora Sales Consultant

Salvador • Brazil

Tuesday, June 17, 2025

Sephora, a distinguished brand within the LVMH conglomerate, is renowned for its commitment to redefining the beauty industry. As a leading beauty retailer, Sephora empowers its teams and inspires its clientele, fostering an environment that values diversity and celebrates individuality. With a global presence spanning 35 markets and over 3,000 stores, Sephora is united by a singular mission: to reimagine the future of beauty.

1. Greet and enthusiastically attend to all customers entering the store.
2. Provide friendly and expert customer service.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a motivated and productive member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as required.
9. Pursue specialized knowledge in the area of expertise.
10. Keep abreast of market trends.
11. Adhere to LVMH's code of ethics and conduct.
12. Maintain Sephora's product, service, and event display concepts at all times.
13. Ensure store cleanliness, maintenance, and organization standards are met.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality management.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store security standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce merchandise loss.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Ensure confidentiality of information.
24. Complete all My Sephora Learning trainings.
25. Actively seek additional training when necessary.
26. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate the point of sale, if qualified.
5. Ability to handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable customer service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams. Employees benefit from personalized career development plans and continuous learning opportunities. The company fosters a culture of innovation and creativity, encouraging employees to express their individuality and strive for excellence.

Sephora prides itself on being an equal opportunity workplace, celebrating diversity and fostering an inclusive environment for all employees. As part of the LVMH family, Sephora's culture is rooted in innovation, with a global impact and a commitment to reimagining the future of beauty.