Sephora Sales Consultant

Rio de Janeiro • Brazil

Monday, May 5, 2025

Sephora, a distinguished brand within the LVMH conglomerate, is renowned for its innovative approach to beauty retail. As a leader in the luxury cosmetics industry, Sephora offers a dynamic work environment that encourages creativity and professional growth, fostering a culture of excellence and collaboration.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Recognize and respect colleagues' contributions.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the field.
11. Stay abreast of market trends.
12. Adhere to LVMH's code of ethics and conduct.
13. Maintain Sephora's product, service, and event display concepts consistently.
14. Ensure store cleanliness, maintenance, and organization standards.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate the point of sale, if enabled.
5. Ability to handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable customer service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a vibrant work environment with opportunities for professional development and growth within the luxury beauty industry.

Sephora fosters a culture of innovation, inclusivity, and excellence, encouraging employees to thrive in a collaborative and dynamic setting. As part of the LVMH group, Sephora upholds high standards of ethics and professionalism, promoting a supportive and engaging workplace.