Sephora Sales Consultant

Rio de Janeiro • Brazil

Saturday, January 25, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and inclusivity in the beauty retail sector. With a global presence spanning 35 markets and over 3,000 stores, Sephora is committed to redefining the future of beauty. The brand is renowned for its dedication to empowering teams and inspiring customers, fostering an environment where diversity is celebrated, and creativity is encouraged.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain Sephora's product, service, and event presentation standards.
9. Execute and adhere to all Sephora policies and procedures.
10. Strive to be a reference in the assigned area.
11. Participate in stock control and quality assurance.
12. Complete all delegated tasks promptly and accurately.
13. Maintain store safety standards.
14. Be aware of competitor movements and special store events.
15. Participate in programs to reduce merchandise loss.
16. Assist in reducing company expenses without compromising service and presentation standards.
17. Ensure confidentiality of information.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Operate point of sale systems, if enabled.
5. Handle and apply products on customers.
6. Availability and flexibility.
7. Consistent and reliable customer service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams. Employees benefit from personalized career development plans and continuous learning opportunities. The company fosters a culture of innovation and inclusivity, encouraging creativity and personal growth.

Sephora prides itself on being an equal opportunity workplace, celebrating diversity and fostering an inclusive environment for all employees. The brand's culture is rooted in innovation, with a global impact and a shared mission to reimagine the future of beauty. Employees are encouraged to unleash their creativity and be their authentic selves, contributing to Sephora's distinctive and disruptive spirit.