Sephora Sales Consultant

Rio de Janeiro • Brazil

Thursday, January 23, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and excellence in the beauty retail sector. With a global presence spanning 35 markets and over 3,000 stores, Sephora is committed to redefining the future of beauty. The brand prides itself on fostering an inclusive environment where diversity is celebrated, and creativity is encouraged. As part of this illustrious group, employees are empowered to grow and develop within a culture that values the extraordinary in everyone.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and expert service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as needed.
10. Seek specialized knowledge in one's area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH group code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards at all times.
14. Ensure store cleanliness, maintenance, and organization standards are met.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should have knowledge of cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Employees enjoy working alongside talented leaders and teams, personalized career development plans, and a culture that encourages innovation and creativity.

Sephora's culture is defined by its commitment to innovation and inclusivity. As a leading beauty retailer within the LVMH family, Sephora encourages creativity and personal growth, fostering an environment where employees can be their authentic selves. The brand's global reach and impact are driven by a shared mission to reimagine the future of beauty, supported by a diverse and passionate team.