Sephora Sales Consultant

Rio de Janeiro • Brazil

Wednesday, January 22, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and creativity in the beauty retail sector. With a global presence spanning 35 markets and over 3,000 stores, Sephora is renowned for its commitment to diversity, inclusivity, and the empowerment of its teams. As part of the LVMH conglomerate, Sephora benefits from a rich heritage of luxury and excellence, offering employees a dynamic environment where they can thrive and contribute to the reimagining of beauty's future.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain Sephora's product, service, and event presentation standards at all times.
9. Execute and adhere to all Sephora policies and procedures.
10. Strive to be a reference in the assigned area.
11. Participate in stock control and quality assurance.
12. Complete all delegated tasks promptly and accurately.
13. Maintain store safety standards.
14. Monitor competitor activities.
15. Be aware of special store events.
16. Participate in programs to reduce stock loss.
17. Assist in reducing company expenses without compromising service and presentation standards.
18. Ensure confidentiality of information.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Ability to handle and apply products to customers.
5. Availability and flexibility.
6. Consistent and reliable service delivery.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a vibrant work environment surrounded by talented leaders and teams, personalized career development plans, and a commitment to inclusivity and diversity.

Sephora fosters a culture of innovation and creativity, encouraging team members to unleash their potential and be themselves. As part of the LVMH family, Sephora's reach is extensive, and its impact is global, uniting 40,000 passionate team members in the mission to reimagine the future of beauty.