Sephora Sales Consultant
Rio De Janeiro Brazil
Posted on Thursday, December 26, 2024.
About Sephora
Sephora is a leading global beauty retailer, offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach and commitment to customer service, Sephora is part of the LVMH group, a world leader in luxury goods.
Responsibilities
- Greet and enthusiastically assist all customers entering the store.
- Provide friendly and specialized customer service.
- Identify customer needs and suggest products to meet those needs.
- Convey product knowledge to customers.
- Participate as a productive and motivated member of the store team.
- Assist in identifying opportunities for improvement within the store.
- Contribute to a pleasant and organized work environment.
- Maintain store presentation according to Sephora's concepts and procedures.
- Execute and comply with all Sephora policies and procedures.
- Participate in stock control and quality assurance.
- Complete all delegated tasks promptly and accurately.
- Maintain store safety standards.
- Be aware of competitor activities and special store events.
- Participate in programs to reduce merchandise loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Ensure confidentiality of information.
Qualifications
- High school diploma or equivalent.
- Desirable knowledge of a foreign language.
Skills
- Customer service, communication, and organization.
- Logical reasoning.
- Ability to verbally communicate clearly with customers and staff.
- Operate point of sale if trained.
- Handle and apply products on customers.
- Availability and flexibility.
- Consistent and reliable service.
Experience Requirements
Desirable experience in retail and beauty.
Education Requirements
High school diploma or equivalent.
Sephora Culture
Sephora fosters a dynamic and inclusive work environment, encouraging teamwork and a focus on customer satisfaction. Located in Rio De Janeiro, the store adheres to the high standards of the LVMH group.