Sephora Sales Consultant

Ribeirão Prêto • Brazil

Tuesday, July 8, 2025

Sephora, a distinguished member of the LVMH group, stands as a beacon of innovation and excellence in the beauty retail industry. With a global presence spanning 35 markets and over 3,000 stores, Sephora is committed to redefining the future of beauty. As part of the LVMH family, Sephora benefits from the conglomerate's extensive resources and influence, fostering an environment where creativity and diversity are celebrated.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and expert service to customers.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as needed.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH code of ethics and conduct.
13. Maintain Sephora's product display, service, and event concepts at all times.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate the point of sale, if qualified.
5. Ability to handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable customer service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for personal and professional growth, supported by personalized career development plans. Employees are part of a diverse and inclusive workplace that values creativity and innovation.

Sephora fosters a vibrant and inclusive culture where creativity and innovation are at the forefront. As a leading beauty retailer within the LVMH family, Sephora encourages employees to unleash their creativity, learn, and evolve. The company prides itself on being an equal opportunity employer, celebrating diversity and promoting an inclusive environment for all employees.