Sephora Sales Consultant

Ribeirão Prêto • Brazil

Monday, March 24, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and expertise are highly valued, providing employees with opportunities for growth and development within the global luxury market.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide specialized and cordial service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as required and seek specialized knowledge in the area of expertise.
9. Keep abreast of market trends and adhere to LVMH's code of ethics and conduct.
10. Maintain Sephora's product, service, and event presentation concepts at all times.
11. Ensure store cleanliness, maintenance, and organization standards are met.
12. Execute and comply with all Sephora policies and procedures.
13. Strive to be a reference in the assigned area.
14. Participate in stock control and quality assurance.
15. Complete all delegated tasks promptly and accurately.
16. Maintain store security standards and monitor competitor activities.
17. Be aware of special store events and participate in programs to reduce merchandise loss.
18. Assist in reducing company expenses without compromising service and presentation standards.
19. Ensure confidentiality of information.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Ability to operate point-of-sale systems, if trained.
5. Product handling and application skills.
6. Availability and flexibility.
7. Consistent and reliable service delivery.
8. Committed and proactive profile.
9. Customer-focused.
10. Teamwork.
11. Work ethic and values aligned with Sephora.
12. Results/action-oriented.
13. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, promoting a supportive and enriching work environment.

Sephora fosters a culture of inclusivity, creativity, and excellence, encouraging employees to thrive in a collaborative and innovative setting. The brand values diversity and is committed to providing opportunities for professional growth and development.