Sephora Sales Consultant

Ribeirão Prêto • Brazil

Monday, January 27, 2025

Sephora, a distinguished name in the realm of luxury beauty retail, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and passion for beauty thrive. The brand is dedicated to fostering professional growth and providing unparalleled service to its clientele.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the area of expertise.
11. Stay abreast of market trends.
12. Adhere to the LVMH group code of ethics and conduct.
13. Maintain Sephora's product, service, and event display concepts at all times.
14. Ensure cleanliness, maintenance, and organization standards of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Engage in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. Desirable experience in retail.
2. Desirable experience in beauty.

1. Customer service, communication, and organization.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent; knowledge of a foreign language is desirable.

Sephora offers a comprehensive benefits package, including opportunities for professional development and a vibrant work environment.

Sephora prides itself on cultivating a culture of inclusivity, innovation, and excellence. Employees are encouraged to express their creativity and passion for beauty, contributing to a dynamic and collaborative workplace. The brand values ethical conduct and alignment with its core values, fostering a supportive and engaging environment for all team members.